Fast Track for Families in Ho Chi Minh City

Traveling with Kids and Grandparents Made Easy
Traveling with family can be one of life’s greatest joys—but when it involves airports, long queues, and tired kids or grandparents, it can also be one of the most stressful experiences.
Nowhere is this more true than at Tan Son Nhat International Airport (SGN) in Ho Chi Minh City, Vietnam’s busiest airport. That’s where Fast Track services come in. Designed to smooth the immigration and security process, Fast Track makes family travel easier, faster, and far less stressful. In this guide, we’ll explore why families should consider Fast Track when traveling through SGN, how it benefits both kids and grandparents, and practical tips for making the most of the service.
The Challenges of Family Travel at SGN
Ho Chi Minh City is a bustling gateway with millions of visitors arriving every year. For families, especially those traveling with young children or elderly relatives, Tan Son Nhat Airport presents unique challenges:
Long queues: Immigration lines can stretch for 60–120 minutes during peak times
Tired kids: After long flights, children may be restless, hungry, or overtired
Elderly relatives: Grandparents often need extra support navigating crowded, noisy terminals
Heavy luggage: Families typically travel with multiple bags, strollers, and sometimes medical equipment
Without support, what should be an exciting start to a family holiday can quickly turn into a stressful mess.
What is Fast Track and How Does It Help Families?
Fast Track Vietnam provides airport assistance services designed to simplify arrivals and departures. For families, this means:
Meet-and-greet: Staff welcome you with a name board, making it easy for your family to feel secure and for grandparents to feel guided
Priority lanes: Skip the long immigration lines and use priority counters, cutting wait times from over an hour to about 10–20 minutes
Baggage support: Eco packages include help with baggage claim, crucial for parents juggling kids and luggage
Departure support: On departure, agents guide you through check-in, security, and to your gate - perfect for families trying to keep everyone together
Time Savings Equals Happier Families
Average wait times at Tan Son Nhat Airport:
Regular immigration: 60–120+ minutes
Fast Track lanes: 10–20 minutes
That’s up to two hours saved - time that kids can spend settling into the hotel pool instead of waiting in a crowded line, and time grandparents can spend resting rather than standing in queues.
For families, those hours matter:
A toddler meltdown avoided
A grandparent spared from standing too long
Parents arriving calm instead of frazzled
Reducing Stress for Parents
Parents traveling with children often feel pulled in multiple directions:
Managing documents and passports
Managing documents and passports
Handling luggage and strollers
Fast Track eliminates one of the biggest stress points: immigration. By moving quickly through the airport, parents can focus on caring for their children instead of worrying about logistics.















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